The Elite Secretary

About the Book

Secretaries have been in existence since the establishment of the office and will undoubtedly continue to exist as long as there are offices and bosses. But the role has expanded from earlier years, and the responsibilities and duties have evolved as well. In The Elite Secretary, author Sandra C. Rorbak, who has been a secretary on three continents throughout her career of more than twenty years, provides specific information on how to succeed in the position.

The Elite Secretary clarifies what novice secretaries really need to know: what to do (and what not to do) on the first day, how to handle the bully boss and other unsavory office personalities, what to expect in the modern office, and how to become an elite secretary. It provides real-life examples for both new and experienced secretaries, explaining what to expect on the job and how to handle ambiguous situations. What are the advantages and disadvantages of temping? How do male and female employers differ? How does one navigate office politics?

An informative, how-to guide, The Elite Secretary includes practical tools such as résumé suggestions, a day-by-day checklist for interview preparation, competency guidelines, and a sample dress code policy to help you become a top-notch secretary.

About the Author

Sandra C. Rorbak is an award-winning administrator and secretarial professional with a background in fashion design, public relations, and human resources. She completed her education and business training in southern Africa and London, England, and has supported senior executives on three different continents for more than twenty years. She currently lives in Calgary, Alberta, Canada.