FORMING STORMING NORMING PERFORMING

About the Book

The purpose of this book is to provide an introduction to Group and Team Communication. Emphasis is placed on giving readers guidelines for becoming successful communicators in groups and teams. Specific emphasis is placed on general introductory concepts, verbal and nonverbal communication, listening, conflict, problem solving, idea generation, decision making, e-collaboration, group presentations, leadership, leadership and power, and performance evaluations.

About the Author

Donald B. Egolf, Ph.D. is an Associate Professor of Communication at the University of Pittsburgh. Sondra L. Chester, Ph.D. is a Communication Consultant in the city of Pittsburgh. Both authors have published and presented widely in the areas of normal communication processes and communication pathologies.